Information Services Blog

To limit your search results to the contents of a particular folder, put your search word or words in the search field, then type in:foldername.  For example, if I wanted to find all messages in my inbox containing the word project, then what I would type in the search field is:

project in:inbox

This can be combined with our tip about fining unread or tagged messages.  For example, to find all unread messages in inbox, you would type:

is: unread in:inbox

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To view only your unread messages type in “is: unread” without the quotes in the search box at the top of the mail page. This will find all of your messages marked as unread.

To view your unread messages from a specific folder type “is: unread in: foldername” without the quotes, and substitute in the name of your folder in for the folder name.

The same process works for viewing flagged emails, just replace “unread” with “flagged”.

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The open box you see is called the “reading pane”

To remove it is quite simple:

-go to your mail tab, as if you were viewing your inbox

-Directly above your messages on the same ribbon as your “get mail” option there will be an option labeled “view” click the arrow and you will see that “reading pane” is checked.

-Simply uncheck that box and you will no longer see open messages on the same page as your inbox.

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We have had several people ask about the auto responder in Zimbra and whether it will autorespond each time an email arrives, or if it will only send the autoresponse the first time an individual emails the account with the autoresponse.

The answer is that if a person has the autoresponse on, then others who email him or her frequently will receive this autoresponse once and will not recieve it again until 7 days has elapsed no matter how many emails they send.

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If you select a message in your message list, you can then right-click on it and choose “Edit”.  It will automtically set the sender as you, but will not add any forwarding headers, etc.

This is also considered the best way in the new Webmail to create “Templates” (you may have previously used Stationary to do this).

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On the login screen, there is a dropdown entitled “Which version would you like to use?” It usually says “default”. If you are having trouble, choose “Standard” from this dropdown. What you will get is a slightly simplified version of the interface which will perform better on older computers or slower connections.

Also, if you are using a computer with an older version of your browser (IE, Firefox, Safari, etc.), try updating your browser version. If you are unsure how to do this, feel free to call the Help Desk (x7440)for more information.

The Communication Center supports Microsoft Internet Explorer, Mozilla Firefox, and Apple Safari for Microsoft Windows, Apple OS X, and Linux desktops.

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Thanks to Janet Scannell for this one:

1. Make a meeting proposal
2. Click the checkbox to make it an all-day event
3. Change the “show as” drop-down to “free”

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To print messages in a larger font than they appear on the screen, please do the following:

• Highlight the message you want to print and click on the Print Selected Item button.
• When the print dialog box pops up, click Cancel.
• Go to File –> Page Setup….
• On the Format & Options tab, make sure that the Shrink to Fit Page Width box is unchecked and change the Scale to something over 100%.  (The font increases quite a bit by changing it to 120%).

We know that this is not the most ideal solution and hope that a better one will become available with later versions of the software.

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Several folks have noted that their contacts are not immediately showing up in the new Communication Center.

Unfortunately, address books (much like locally stored email) can’t be automatically imported from your mail client.  Even if your mail is stored on the server, your address book is not.

If you are a faculty or staff member with a College computer, we’ll help out with this (and your locally stored email) when we come around to do your desktop transition (see http://www.brynmawr.edu/is/isir/understanding.shtml to learn more).

If you’re using a personal computer, or you need this in the Web client sooner than your transition date, call the helpdesk (x7440) for help exporting your address book to a .csv file and importing it into the Communication Center.

You may have noticed that if you start typing the name of a person here at Bryn Mawr, you automatically get a list of choices.  This is known as a global address book, and it means you no longer need addresses of Bryn Mawr folks in your personal address book.  If your address book contains only a few outside address or groups/lists, it might be easier and quicker to enter these manually.

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Please take a look at our PDA FAQ document.  Our new Communications Center has some wonderful new features for mobile users, but does require some changes.

If you have reviewed this FAQ and determined you have an applicable device, call in to x7440 to obtain setup instructions, or request an appointment with a technician to assist you.

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The way to get back to the whole list of items is to click the “refresh” button on the Zimbra toolbar.

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In order to fix this, you will need to get rid of your old saved password.  If the following does not work, please call the Help Desk at x7440, a technician may need to see you.

To change your stored password in Eudora (most versions) on a Windows PC:

1. Launch the Eudora application
2. Select the Tools menu and choose Options from the list
3. Click the Checking Mail icon on the left side of the Options window
4. Uncheck the Save password option and click the OK button
5. Quit Eudora
6. Launch Eudora again
7. Click the Check Mail icon
8. Type in your new password and click OK
9. Select the Tools menu and choose Options from the list
10. Click the Checking Mail icon on the left side of the Options window
11. Click OK

To change your stored password in Eudora (most versions) on an OS X Mac:

1. Launch the Eudora application
2. Select the Special menu and choose Settings from the list
3. In the column the left side of the Settings window, click the Checking Mail icon
4. Uncheck the Save password option and click OK
5. Quit Eudora
6. Launch Eudora again
7. Click the Check Mail icon. You will be prompted to type in your new password. Type your password and click OK.
8. Select the Special menu and choose Settings from the list
9. In the column the left side of the Settings window, click the Checking Mail icon
10. Recheck the Save password option and click OK

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