News, Updates, and Information on Computing, Library, and other IS Resources and Services
Posted
November 20, 2009
IS has recently updated the Blackboard course management system to include the Blackboard Content Manager. The Content Manager allows faculty, staff and students to store material online. You can continue to use Blackboard as you have in the past, but you are welcome to try some of the new features.
Some uses for the Blackboard Content Manager:
Group file exchange: a course folder can be set up to allow all members of the course to add or modify files.
Drag and drop folders and files into the Blackboard system: set up a "web folder" in Windows Explorer, ...
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Posted
November 9, 2009
Please note that we have modified the personal mac public printing instructions. This resolves printing issues seen recently on personal macs in public spaces. The new instructions apply to OS X versions 10.5.8 and 10.6.1 (personal machines should be updated to these levels).
http://techbar.blogs.brynmawr.edu/2009/07/23/printing-to-public-printers-from-your-personal-computer-mac/
We greatly appreciate the patience shown related to the recent personal mac printing issues.
Posted
October 29, 2009
Wireless access is now available in virtually all of Goodhart, including the theater, classrooms, practice rooms, and offices.
The Goodhart wireless installation is part of a larger project to upgrade and augment the existing wireless infrastructure around campus with the 3-year goal of virtually complete campus coverage. Several buildings (Guild, Canaday Library, and Dalton) have already begun to receive the new wireless technology and other buildings will be added through the academic year. In addition to greater speed and improved coverage, this change will provide a secure wireless network for the campus.
You may notice a wireless network called "BrynMawrCollege" in the ...
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Posted
October 28, 2009
In response to student requests for additional access to computers and library resources during exams, 24-hour access to Canaday Library is being offered to Bryn Mawr students on a trial basis this semester. 24-hour access will begin on Friday, December 4th at 8am and will last until Friday, December 18th at 5pm.
During this time, Canaday Library will continue to be open to the entire community during the usual semester hours. After hours, the building will be accessible to students via OneCard. All self-service options will be available during this time, and limited assistance with Circulation and Help Desk issues ...
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Posted
October 28, 2009
The TECH Bar will be closed on Friday, October 30th, 2009 for one hour, 3-4PM, for a staff meeting.
Feel free to email us at
techbar@brynmawr.edu and we'll follow up as soon as possible after we reopen. You can also check out our online documentation at
http://techbar.blogs.brynmawr.edu/.
Posted
October 27, 2009
We are currently investigating solutions to the problems printing from personally owned macs to public printers. We expect to have a permanent fix this week. Please check back with this blog for status updates. Thank you for your patience.
Posted
October 26, 2009
On January 8-9, 2010, Information Services will upgrade the College Communications Center (aka Webmail) to Zimbra 6.
Zimbra 6 offers a variety of new features and improvements including many requested by members of our community. More information and sneak peek opportunities will be available over the next couple of months as we prepare for this upgrade.
For a quick look at some of the highlights, go to
http://www.zimbra.com/products/whats_new.html
If you have any questions about the upgrade, please contact the Help Desk at 610-526-7440 or help@brynmawr.edu .
Posted
September 30, 2009
Earlier this week, we posted about a problem some individuals were having with opening Word, printing, and a few other issues.
After much investigation, the problem was tracked to a particular server which was behaving irregularly and causing computers to react irregularly when communicating with it. The problem has now been resolved; everyone who reported having this problem has been contacted and is able to work normally. We do not expect that it will reoccur. The issue with the affected server was a software malfunction.
If you are experiencing problems with your computer, please let us know as your issue may not ...
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Posted
September 28, 2009
Some community members have been experiencing computer troubles in the past few days. It may appear as:
Unable to open Word, or severe delay opening Word
Unable to print, severely delayed printing, or hanging when trying to print to some models of HP printers (4250, 4350, 4200, 4700, 2015, etc.) from any program.
At this time, we have tracked this to a problem specifically with these printer models in our environment, and we are working with HP to resolve the problem. We have been unable to identify a specific update or change which caused this to occur; at this time, it does not ...
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Posted
September 15, 2009
Issue has been resolved for Canaday main floor public computers and printer pools A and B in Canaday. Now the default is duplex with single sided as a manually selectable option. The remainder of the public printers will be modified in the same fashion by EOD Wednesday.
Posted
September 11, 2009
It has been brought to our attention that not all of the public printers were defaulting properly to duplex (double-sided) printing. The reason for this has been identified, and we expect that as of tomorrow this will work properly. If you continue to have problems with duplex printing, please let the Help Desk know (help@brynmawr.edu, x7440) as soon as possible.
Posted
September 10, 2009
Brief downtime scheduled for Friday 9/11 morning to fix Blackboard bug....
