Information Services Blog

News, Updates, and Information on Computing, Library, and other IS Resources and Services

Auto-complete Lag in Webmail

You may have noticed that when you begin typing a name into the address bar in webmail, that the full email address is either very slow to auto-complete, or does not auto-complete at all. Information Services is aware of the issue and is working with the vendor to resolve it.  We will post an update [...]

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Email Scams Targeting First-year Students

Particularly for incoming students, but applicable to all: From time to time, Bryn Mawr community members’ email accounts receive some pretty “believable” scam messages. One in particular that targeted incoming students was reported in the last few days. We thought now would be a good time to remind you of a few ways to help [...]

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Problems Using Wireless Network

Around 11:30 a.m. this morning some community members began having difficulty accessing web pages while using the wireless network.  Information Services has resolved the issue, and is investigating its cause. If you experience problems with the wireless network, please try restarting your computer or mobile device.  Ethernet/wired connections were unaffected. Contact the Help Desk, help@brynmawr.edu [...]

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Network File Storage: Unavailable 8/1 6:30-7pm

Network file storage (H: and S: drives) will be unavailable on Friday, August 1st from 6:30 p.m. – 7:00 p.m.  Information Services will be upgrading memory during this time. Please be sure to save and close any files on these drives that you are using prior to 6:30 p.m. to avoid losing data. Contact the [...]

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Printer Supplies and Service

As of Monday 7/28, please purchase all laser printer toner from Office Technologies.  You will find Office Technologies toner in E-Market and you can purchase it normally; purchasing this toner will entitle College printers to free service calls and will cover the cost of routine repairs and maintenance.  Please note that if you do purchase [...]

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Recent Email Scam Addressed to “Zimbra User”

Good morning, It has come to our attention that many of our community members received a message last evening or this morning appearing to be from zimbra.com with the subject line “Last Notification!”  Because we have been doing some maintenance on our email this month, some community members have been tempted to believe this is [...]

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Wireless Network: Unavailable 8/11 5-11pm

The wireless network will be unavailable on Monday, August 11th from 5:00 p.m. until 11:00 p.m.  Information Services will be replacing networking hardware during this time. Contact the Help Desk with any questions, help@brynmawr.edu or 610-526-7440.

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BIONIC Unavailable 8/6 5-11:30pm

PeopleSoft will be unavailable on Wednesday, August 6th from 5:00 p.m. until 11:30 p.m. All BIONIC services will be unavailable to both Haverford and Bryn Mawr. Information Services will be performing necessary maintenance during this time. Please contact the Help Desk, 610-526-7440 or help@brynmawr.edu with any questions.

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Telephone Service Interruption — 4am-6am, Thursday 7/17

As previously posted, we have been experiencing off-campus telephone connectivity issues dating back to approximately the beginning of July. Verizon has replaced several pieces of equipment, but we are still regularly observing errors. We have exhausted the diagnostics that can be performed without disrupting service and need to move on to more invasive testing. Broadview [...]

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Email & Calendar Maintenance: July account migration schedule

Updated 7/16/14: A portion of the faculty and staff email accounts scheduled to migrate this morning were not successfully moved due to a very brief unplanned Zimbra outage between 4:09 a.m. and 4:15 a.m. All of the accounts that didn’t move this morning will be rescheduled for July 22nd (Monday evening/Tuesday morning) from midnight – [...]

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File Storage Migration Complete, Restart Your College Computer

Information Services has completed the weekend’s file migration ahead of schedule. If you did not shut down your College computer before 6:00 p.m. on Friday the 11th, you must restart your computer before accessing file shares. Not doing so may result in loss of data. You will now need to access your files from the [...]

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Intermittent Phone System Issues

At approximately 11:30am, we restarted the campus phone system.  When you arrive on campus Monday morning, you may find that you need to reset your phone before using it — if so, your phone will prompt you and provide instruction.  You may recall having done this previously after a phone interruption or power event. Following [...]

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