Information Services Blog

News, Updates, and Information on Computing, Library, and other IS Resources and Services

Advisory Notice from Purchasing Office — Copier Supply Scam

To Staff and Faculty, Please be aware that a company called ‘High Performance Business Services’ of Marietta, GA has been contacting college faculty and staff telling them that our vendor, Ricoh, has transferred their copier supplies business to them. This is completely incorrect and they are evidently a scam operation.  Ricoh still supplies all copier [...]

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Email Delivery Update

You may have noticed that we are continuing to have troubles sending email to other email carriers.  We shared with you last week that we had identified some Bryn Mawr email accounts being used to generate spam, and that we were taking additional measures to mitigate this risk. Since that time, we have identified two [...]

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Network Files (home and storage) — Friday at 5pm — Brief Service Interruption

On Friday Evening August 22 from 5pm-9pm network file storage will be unavailable in order to perform some that have come highly recommended by Microsoft for immediate application.  In part, these may also help address the issue some individuals are having with Macs and accessing these drives. The file servers affected will be the ones [...]

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Tripod – Minor Changes This Week

This week the TriCollege Libraries team is planning an update to Tripod.  During this upgrade we do not anticipate any service disruption. Starting Wednesday (Aug. 20), you will notice small changes, including: There will be some small look and feel differences. For example, the facets (such as the items found under “Narrow Search” when searching [...]

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Change to Spam Filtering on August 15/Email Delivery Update

Starting tomorrow, August 15, we will be using a new feature provided by Proofpoint, our anti-spam vendor called Targeted Attack Protection.  This feature is designed to protect against phishing and other attacks a number of ways including by dynamically identifying fraudulent links in a message. What do I need to know? Links in emails that [...]

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Known Issue: Macs and File Storage (storage.brynmawr.edu)

Since the recent upgrade of our file servers we have seen several issues intermittently occur on Macs when using shared folders on storage.brynmawr.edu.  We will be monitoring the impact of these issues — if you experience either in a way that impacts your work, please report it to the Help Desk (help@brynmawr.edu, x7440) as there [...]

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Contribute Users: August 21-22 Editing Freeze for brynmawr.edu Pages

Bryn Mawr websites managed through Contribute cannot be edited from 5pm Thursday, August 21 to 5pm Friday, August 22. Please publish any existing drafts prior to 5pm on August 21st. This critically necessary editing freeze will allow Web Services to move these pages to new server hardware. Only pages edited in Contribute will be affected; [...]

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New Online Training Available – Microsoft Online Learning Courses

Are you interested in taking a structured approach to learning Microsoft Office applications from the comfort of your office or home? All BMC faculty and staff have access to courses focusing on the Microsoft Office applications you use every day, such as Word, Excel, PowerPoint, and Publisher. These self-paced courses can be completed anywhere, anytime, [...]

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Wireless Network: Unavailable 8/11 5-11pm

The wireless network will be unavailable on Monday, August 11th from 5:00 p.m. until 11:00 p.m.  Information Services will be replacing networking hardware during this time. Contact the Help Desk with any questions, help@brynmawr.edu or 610-526-7440.

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BIONIC Unavailable 8/13 5-7pm

PeopleSoft will be unavailable on Wednesday, August 13th from 5:00 p.m. until 7:00 p.m. All BIONIC services will be unavailable to both Haverford and Bryn Mawr. Information Services will be performing necessary maintenance during this time. Please contact the Help Desk, 610-526-7440 or help@brynmawr.edu with any questions.

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Public Lab Maintenance: Week of 8/11

Beginning Monday, August 11th Information Services will be performing routine maintenance on all public lab computers. Following the tentative schedule below, Information Services staff will reimage one half of the scheduled lab’s computers at a time. While reimaging is in process, the other half of the lab’s computers will be available for use. Monday 8/11: [...]

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BIONIC Unavailable 8/6 5-11:30pm

PeopleSoft will be unavailable on Wednesday, August 6th from 5:00 p.m. until 11:30 p.m. All BIONIC services will be unavailable to both Haverford and Bryn Mawr. Information Services will be performing necessary maintenance during this time. Please contact the Help Desk, 610-526-7440 or help@brynmawr.edu with any questions.

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