FAQ - Viewing unread or flagged messages

To view only your unread messages type in “is: unread” without the quotes in the search box at the top of the mail page. This will find all of your messages marked as unread.
To view your unread messages from a specific folder type “is: unread in: foldername” without the quotes, and substitute in the [...]

FAQ-I dont like seeing an open message at the bottom of my inbox, how do i stop this?

The open box you see is called the “reading pane”
To remove it is quite simple:
-go to your mail tab, as if you were viewing your inbox
-Directly above your messages on the same ribbon as your “get mail” option there will be an option labeled “view” click the arrow and you will see that “reading pane” [...]

If I set a vacation message/auto-response, how often will folks who email me frequently receive it?

We have had several people ask about the auto responder in Zimbra and whether it will autorespond each time an email arrives, or if it will only send the autoresponse the first time an individual emails the account with the autoresponse.
The answer is that if a person has the autoresponse on, then others who email [...]

I used to use “Resend” or “Edit as New” all the time! How do I do this?

If you select a message in your message list, you can then right-click on it and choose “Edit”.  It will automtically set the sender as you, but will not add any forwarding headers, etc.
This is also considered the best way in the new Webmail to create “Templates” (you may have previously used Stationary to do [...]

I’m off campus and/or on a slower computer and the new Webmail isn’t loading completely. What do I do?

On the login screen, there is a dropdown entitled “Which version would you like to use?” It usually says “default”. If you are having trouble, choose “Standard” from this dropdown. What you will get is a slightly simplified version of the interface which will perform better on older computers or slower connections.
Also, [...]

FAQ - How do I create a “banner” calendar entry

Thanks to Janet Scannell for this one:

Make a meeting proposal
Click the checkbox to make it an all-day event
Change the “show as” drop-down to “free”

FAQ - Printing Messages with Larger Font

To print messages in a larger font than they appear on the screen, please do the following:

Highlight the message you want to print and click on the Print Selected Item button.
When the print dialog box pops up, click Cancel.
Go to File –> Page Setup….
On the Format & Options tab, make sure that the Shrink to [...]

FAQ - Where’s my address book?

Several folks have noted that their contacts are not immediately showing up in the new Communication Center.
Unfortunately, address books (much like locally stored email) can’t be automatically imported from your mail client.  Even if your mail is stored on the server, your address book is not.
If you are a faculty or staff member with a [...]

FAQ - My handheld (PDA/Palm) device used to sync to meetingmaker, what do I do?

Please take a look at our PDA FAQ document.  Our new Communications Center has some wonderful new features for mobile users, but does require some changes.
If you have reviewed this FAQ and determined you have an applicable device, call in to x7440 to obtain setup instructions, or request an appointment with a technician to [...]

FAQ - Tags - I am looking at a list of tagged items, but cannot get back to the complete list

The way to get back to the whole list of items is to click the “refresh” button on the Zimbra toolbar.

FAQ - Eudora - I had my password saved in Eudora and now I can’t access the new server.

In order to fix this, you will need to get rid of your old saved password.  If the following does not work, please call the Help Desk at x7440, a technician may need to see you.
To change your stored password in Eudora (most versions) on a Windows PC:

Launch the Eudora application
Select the Tools menu and [...]

FAQ - I only see 25 messages in my Inbox. Where is my mail?

By default, Zimbra will show you only 25 messages at a time.  In the upper right-hand corner, you will see a n indicator of total number of messages (i.e. 1-25 of 500).  The arrows here will allow you to navigate to see more messages, or you can use the search bar at the top to [...]

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