This week’s Blackboard problems: more details
Posted March 5th, 2009 at 11:37 am.As many of you have noticed, Blackboard has been a bit unstable this week. We lost access on Tuesday afternoon, overnight Wednesday night, and part of Thursday morning. IS sent out an email warning regarding possible future outages.
Here are the details we’ve received from the hardware and system administrators at Swarthmore:
- The Blackboard database had been stored on a SAN (storage array network) at Swarthmore that became unstable due to hardware failures. These hardware failures also caused an email outage at Swarthmore.
- This morning (Thursday 3/5) the database was migrated to a different SAN, and should now be stable.
- Next Wednesday morning (3/11), additional maintenance work will be done to all of the storage networks at Swarthmore. This will result in scheduled Blackboard downtime from 4:00 am until 8:00 am.
We hope that our Blackboard troubles will be over after break. Thanks for your patience!
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