Information Services Blog

Archive for July, 2009

Changes in Information Services: Guild Labs & the Help Desk

Posted July 23, 2009
Dear Members of the Bryn Mawr College Community, This is the third message from Information Services this summer detailing significant changes to our services and staffing patterns for the 2009-2010 academic year. This message details changes to Information Services resources and staffing affecting: Anyone who uses the Help Desk Anyone who uses Computing Labs on campus Help Desk Relocating to Canaday First Floor By the end of this summer, the Help Desk will move to Canaday's first floor.  Walk-up help will be available at the marble desk immediately to the right when you enter the building.  Telephone and email help will remain unchanged. Additions to Help Desk ... Read more»

Changes in Information Services: Canaday Library Reserves

Posted July 23, 2009
Dear Members of the Bryn Mawr College Community, This is the second message from Information Services this summer detailing significant changes to our services and staffing patterns for the 2009-2010 academic year. This message details changes to policy and procedures affecting: Faculty placing materials on reserve Students checking out reserve materials Students with carrels in Canaday Anyone who borrows library materials Book and Video Reserves in Canaday Faculty: Effective immediately, Canaday Library will accept requests for reserve materials via an online form only.  The forms can be found here: Request Book reserves in Canaday: https://brynmawr.wufoo.com/forms/book-reserve-request/ Request Video reserves in Canaday: https://brynmawr.wufoo.com/forms/video-reserve-request/ All Canaday ... Read more»

Changes in Information Services in the coming academic year

Posted July 15, 2009
Dear Members of the Bryn Mawr College Community, Information Services will be making significant changes to our services and staffing patterns for the 2009-2010 academic year. Some of these changes will affect you more directly than others. Many of these changes respond to two primary factors: 1) recommendations that you have given us in surveys for an easier-to-navigate organization with more unmediated services and, 2) the need to provide service in a more resource-constrained environment. Over the course of the summer you will receive a series of emails detailing: Library Circulation & Reserves Submitting reserve requests online Open reserve shelves Self check-out The Help Desk & Guild Computer ... Read more»