Information Services Blog

* Scheduled Email Maintenance: Friday 5:30pm - 7:30pm*

Posted August 18th, 2009 at 10:37 am.

SUBJECT: Scheduled Email Maintenance

DATE: 08/21/2009

TIME: 5:30pm - 7:30pm

BUILDINGS AFFECTED: Entire Community

SERVICES AFFECTED: Email

DESCRIPTION: We will be rerouting our outgoing email through spam filtering.

WHY?

We have been filtering incoming mail for over two years and have seen a great reduction in spam received. This new change will be to protect ourselves from Bryn Mawr email accounts that have been “hijacked”. Due to phishing (maliciously deceptive emails that request user credentials), several instances of bulk spam being sent from Bryn Mawr have occurred. This has resulting in prominent internet service providers like Microsoft, Yahoo, and Comcast intermittently blocking all email originating from Bryn Mawr College. This has caused considerable impact on our community.

With filtering of outgoing email we will be able to catch such instances of hijacked accounts before they impact the community’s ability to send and receive emails with external organizations and individuals. Email patrons whose accounts have been compromised will receive non-delivery reports in their email, alerting them to the situation. In addition, our email administrators will be alerted, so as to remedy the situation as quickly and efficiently as possible. As always, the best thing we as a community can do is to NEVER send Bryn Mawr passwords via email. The IS department will not request this information and emails doing so are not legitimate.

Please let me know if you have any questions or concerns.

Thank you in advance for your understanding.

David Schlich
Head of Systems
Bryn Mawr College
610.526.7920

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Filed under: FAQ by David Schlich @ 10:37 am Share

One Response to “* Scheduled Email Maintenance: Friday 5:30pm - 7:30pm*”

  1. Spam filter for outgoing email | Information Services Blog Says:

    [...] The spam filter for outgoing email, implemented on the 21st, will be enabled permanently tomorrow at 7am.  Please see the following link for more information: * Scheduled Email Maintenance: Friday 5:30pm - 7:30pm* [...]

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