Information Services Blog

Voicemail System Anomalies

Posted August 21st, 2009 at 4:13 pm.

It has been brought to our attention that the voicemail system is not consistently setting Message Waiting Indicators to “On” — for some folks, this is the “voicemail” light on your phone, for others, it is a tone you hear when you pick up the phone.

Please check your voicemail frequently as you may have unheard messages, though you may have not been notified.  Also, be aware that the notification may work sometimes and not others.

We are looking into this, and will be discussing the issue with our service vendor.  However, the voicemail system is one of the oldest systems on campus, and support for it is sometimes difficult to obtain.  As such, we cannot say at this time how quickly we will be able to resolve this issue.  We will post more information as soon as it is available.

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Filed under: Community Update, System Status by Amy Pearlman @ 4:13 pm Share

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