Information Services Blog

Problem Resolved: Printing to HP Printers/Opening Word

Posted September 30th, 2009 at 11:37 am.

Earlier this week, we posted about a problem some individuals were having with opening Word, printing, and a few other issues.

After much investigation, the problem was tracked to a particular server which was behaving irregularly and causing computers to react irregularly when communicating with it.  The problem has now been resolved;  everyone who reported having this problem has been contacted and is able to work normally.  We do not expect that it will reoccur.  The issue with the affected server was a software malfunction.

If you are experiencing problems with your computer, please let us know as your issue may not be related to this one.  If you have any questions, please call the Help Desk at x7440 and speak to a staff member.

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Filed under: Community Update by Amy Pearlman @ 11:37 am Share

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