Bryn Mawr College

We experienced a partial email outage late last night into this morning. The issue was resolved around 10:00am Sunday, the 22nd. The problem was an authentication issue, affecting new email sessions, but not existing email sessions of  people already logged into email. We have modified the email authentication system to provide more redundancy in order to prevent future occurrences of this issue.

Update: problem described below has been fixed: The Bryn Mawr VPN (ingress.brynmawr.edu, Anyconnect) is currently down. The service is expected to be back online this evening. This affects folks who remotely access files. Other services (email, proxy, virtual Bryn Mawr etc) are unaffected.

Please note that we have modified the personal mac public printing instructions.  This resolves printing issues seen recently on personal macs in public spaces.  The new instructions apply to OS X versions 10.5.8 and 10.6.1 (personal machines should be updated to these levels). http://techbar.blogs.brynmawr.edu/2009/07/23/printing-to-public-printers-from-your-personal-computer-mac/ We greatly appreciate the patience shown related to the recent personal mac printing issues.

We are currently investigating solutions to the problems printing from personally owned macs to public printers.  We expect to have a permanent fix this week.  Please check back with this blog for status updates. Thank you for your patience.

Issue has been resolved for Canaday main floor public computers and printer pools A and B in Canaday. Now the default is duplex with single sided as a manually selectable option.  The remainder of the public printers will be modified in the same fashion by EOD Wednesday.

The spam filter for outgoing email, implemented on the 21st, will be enabled permanently tomorrow at 7am.  Please see the following link for more information: * Scheduled Email Maintenance: Friday 5:30pm - 7:30pm*

SUBJECT: Scheduled Email Maintenance DATE: 08/21/2009 TIME: 5:30pm - 7:30pm BUILDINGS AFFECTED: Entire Community SERVICES AFFECTED: Email DESCRIPTION: We will be rerouting our outgoing email through spam filtering. WHY? We have been filtering incoming mail for over two years and have seen a great reduction in spam received. This new change will be to protect ourselves from Bryn Mawr email accounts that have been "hijacked". Due to phishing (maliciously deceptive emails that request user credentials), several instances of bulk spam being sent from Bryn Mawr have occurred. This has resulting in prominent internet service providers like Microsoft, Yahoo, and Comcast intermittently blocking ... Read more»

On Friday evening, the Bryn Mawr Communication Center (a.k.a Webmail or Zimbra) underwent its second upgrade since it was installed last June. If you are reading this email in the Communication Center, you have probably noticed that it doesn’t look very different. This upgrade did not change the “look and feel” very much; the purpose of this upgrade was to offer some improvements, and correct a few “bugs” that people had reported. Many of this upgrade’s benefits will be invisible to you because they affect the administration tools and server directly; a brief summary of the changes you will see is available ... Read more»

Our Zimbra update was completed successfully at 9pm this evening.