Information Services Blog

'Announcements' Archive

Telephone Status – Off Campus Calling

Posted September 29, 2014

At approximately 6:30am, we became aware that we were unable to call out or receive calls from off campus. We contacted our telephone carrier and they confirmed that they were experiencing a significant service disruption on their end affecting multiple customers, and they were unable to provide an expected resolution time. As of right now, [...]

Wireless Now Available

Posted September 26, 2014

Wireless authentication is now back in service.   The problem was caused by a full disk; Information Services has increased storage on the virtual machine. Contact the Help Desk with questions, or 610-526-7440.

Wireless Unavailable

Posted September 26, 2014

At about 6:15 p.m. tonight we discovered that authenticating to the wireless network had stopped working.  We are working with the vendor to resolve the issue as quickly as possible, and will post updates as soon as we have more information. Contact the Help Desk with questions, or 610-526-7440.

Created Equal Film Series: Slavery By Another Name Screening, Talk & Discussion, 10/7 4:30pm

Posted September 23, 2014

Information Services invites you to an abridged screening of the film Slavery by Another Name, followed by featured speaker Dr. Ruth Wilson Gilmore who will give a talk on “Mass Incarceration Today”. October 7, 2014, 4:30PM, Carpenter 21. This event is free and open to the public.

Join the new Excel Learning Community

Posted September 12, 2014

Microsoft Excel is a tool for data analysis. It’s used for budgeting, project management, and creating charts. Artists utilize it as a canvas. It even teaches pilots to fly jets. Excel has more features and uses than one person could ever master, but what cannot be mastered alone can be mastered together. Join the Excel Learning Community at our [...]

Remote Desktop Change 9/15

Posted September 10, 2014

Beginning Monday, September 15th: If you are one of the few community members using Remote Desktop to access campus resources, you will need to change your process for doing so. Updated documentation is available on the Tech Documentation blog. This change does not affect Financial Edge; this is part of our ongoing efforts to improve network [...]

eduroam: secure wireless in the Tri-Co and beyond

Posted September 9, 2014

Information Services recommends connecting to eduroam for secure wireless network access at Bryn Mawr, Haverford, and Swarthmore.  Bryn Mawr community members must connect using their full email address ( Like BrynMawrCollege, eduroam is a secure and encrypted network intended for routine use by Bryn Mawr students, faculty and staff.  Connecting to eduroam offers community members [...]

New Subscription: Zinio popular magazines online

Posted September 4, 2014

Tri-College library patrons now have access to Zinio, a platform that allows you to read dozens of popular magazines cover to cover, in full screen high resolution format on your computer or mobile device. See our Zinio guide ( to see all the titles in Zinio and find out how to log on.

“Brute Force” Attack on Bryn Mawr Accounts

Posted August 29, 2014

Late in the afternoon on Friday, August 29th there was an attempt to crack Bryn Mawr accounts by “brute force”,  which means repeatedly attempting to guess passwords on a number of accounts.  Information Services is investigating the attack and we are working to prevent a recurrence. We are not aware of any accounts that have [...]

Telephone Service Update

Posted August 29, 2014

Throughout July and August, we have been periodically posting updates about intermittent telephone issues originating with a series of lightening strikes in early July.  We have been working continually with Verizon and our telephone system and service vendors to try to resolve issues with both our campus telephone system and the Verizon lines providing service [...]

Email Delivery Update

Posted August 28, 2014

Information Services is pleased to report that our good reputation as an email sender, as referenced in a recent post about phishing attempts and compromised accounts, has been almost completely restored. Our reputation status is restored automatically (based on our sending real, non-spam mail) — much like improving one’s credit score.  When compromised accounts have [...]

IS Customs Week Schedule

Posted August 27, 2014

IS staff are excited to be participating in many orientation activities for new community members this year!  Our schedule is below.  For full customs week schedules, see the Dean’s Office web page for entering students. Monday 8/25, 10:45 am Customspeople Orientation—Goodhart Hepburn Theater Tuesday 8/26, 1:45-2:30 pm New Faculty Orientation: Research/Scholarship Support—Canaday Writing Center Wednesday [...]

Next Page »