Information Services Blog

'Announcements' Archive

Join the new Excel Learning Community

Posted September 12, 2014

Microsoft Excel is a tool for data analysis. It’s used for budgeting, project management, and creating charts. Artists utilize it as a canvas. It even teaches pilots to fly jets. Excel has more features and uses than one person could ever master, but what cannot be mastered alone can be mastered together. Join the Excel Learning Community at our [...]

Remote Desktop Change 9/15

Posted September 10, 2014

Beginning Monday, September 15th: If you are one of the few community members using Remote Desktop to access campus resources, you will need to change your process for doing so. Updated documentation is available on the Tech Documentation blog. This change does not affect Financial Edge; this is part of our ongoing efforts to improve network [...]

eduroam: secure wireless in the Tri-Co and beyond

Posted September 9, 2014

Information Services recommends connecting to eduroam for secure wireless network access at Bryn Mawr, Haverford, and Swarthmore.  Bryn Mawr community members must connect using their full email address ( Like BrynMawrCollege, eduroam is a secure and encrypted network intended for routine use by Bryn Mawr students, faculty and staff.  Connecting to eduroam offers community members [...]

New Subscription: Zinio popular magazines online

Posted September 4, 2014

Tri-College library patrons now have access to Zinio, a platform that allows you to read dozens of popular magazines cover to cover, in full screen high resolution format on your computer or mobile device. See our Zinio guide ( to see all the titles in Zinio and find out how to log on.

“Brute Force” Attack on Bryn Mawr Accounts

Posted August 29, 2014

Late in the afternoon on Friday, August 29th there was an attempt to crack Bryn Mawr accounts by “brute force”,  which means repeatedly attempting to guess passwords on a number of accounts.  Information Services is investigating the attack and we are working to prevent a recurrence. We are not aware of any accounts that have [...]

Telephone Service Update

Posted August 29, 2014

Throughout July and August, we have been periodically posting updates about intermittent telephone issues originating with a series of lightening strikes in early July.  We have been working continually with Verizon and our telephone system and service vendors to try to resolve issues with both our campus telephone system and the Verizon lines providing service [...]

Email Delivery Update

Posted August 28, 2014

Information Services is pleased to report that our good reputation as an email sender, as referenced in a recent post about phishing attempts and compromised accounts, has been almost completely restored. Our reputation status is restored automatically (based on our sending real, non-spam mail) — much like improving one’s credit score.  When compromised accounts have [...]

IS Customs Week Schedule

Posted August 27, 2014

IS staff are excited to be participating in many orientation activities for new community members this year!  Our schedule is below.  For full customs week schedules, see the Dean’s Office web page for entering students. Monday 8/25, 10:45 am Customspeople Orientation—Goodhart Hepburn Theater Tuesday 8/26, 1:45-2:30 pm New Faculty Orientation: Research/Scholarship Support—Canaday Writing Center Wednesday [...]

Network work in Thomas and Carpenter beginning approximately 6pm

Posted August 25, 2014

There will be intermittent network outages throughout Thomas and Carpenter this evening beginning at 6pm. This work is necessary in order to complete the full rewiring that has been in progress in Thomas throughout the summer, and allow the installation of the new wireless access points. It was our intention to complete this work earlier [...]

Advisory Notice from Purchasing Office — Copier Supply Scam

Posted August 19, 2014

To Staff and Faculty, Please be aware that a company called ‘High Performance Business Services’ of Marietta, GA has been contacting college faculty and staff telling them that our vendor, Ricoh, has transferred their copier supplies business to them. This is completely incorrect and they are evidently a scam operation.  Ricoh still supplies all copier [...]

Network Files (home and storage) — Friday at 5pm — Brief Service Interruption

Posted August 19, 2014

On Friday Evening August 22 from 5pm-9pm network file storage will be unavailable in order to perform some that have come highly recommended by Microsoft for immediate application.  In part, these may also help address the issue some individuals are having with Macs and accessing these drives. The file servers affected will be the ones [...]

Tripod – Minor Changes This Week

Posted August 19, 2014

This week the TriCollege Libraries team is planning an update to Tripod.  During this upgrade we do not anticipate any service disruption. Starting Wednesday (Aug. 20), you will notice small changes, including: There will be some small look and feel differences. For example, the facets (such as the items found under “Narrow Search” when searching [...]

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