Bryn Mawr College

Wireless access is now available in virtually all of Goodhart, including the theater, classrooms, practice rooms, and offices. The Goodhart wireless installation is part of a larger project to upgrade and augment the existing wireless infrastructure around campus with the 3-year goal of virtually complete campus coverage. Several buildings (Guild, Canaday Library, and Dalton) have already begun to receive the new wireless technology and other buildings will be added through the academic year. In addition to greater speed and improved coverage, this change will provide a secure wireless network for the campus. You may notice a wireless network called "BrynMawrCollege" in the ... Read more»

On January 8-9, 2010, Information Services will upgrade the College Communications Center (aka Webmail) to Zimbra 6. Zimbra 6 offers a variety of new features and improvements including many requested by members of our community. More information and sneak peek opportunities will be available over the next couple of months as we prepare for this upgrade. For a quick look at some of the highlights, go to http://www.zimbra.com/products/whats_new.html If you have any questions about the upgrade, please contact the Help Desk at 610-526-7440 or help@brynmawr.edu .

Earlier this week, we posted about a problem some individuals were having with opening Word, printing, and a few other issues. After much investigation, the problem was tracked to a particular server which was behaving irregularly and causing computers to react irregularly when communicating with it.  The problem has now been resolved;  everyone who reported having this problem has been contacted and is able to work normally.  We do not expect that it will reoccur.  The issue with the affected server was a software malfunction. If you are experiencing problems with your computer, please let us know as your issue may not ... Read more»

Some community members have been experiencing computer troubles in the past few days.  It may appear as: Unable to open Word, or severe delay opening Word Unable to print, severely delayed printing, or hanging when trying to print to some models of HP printers (4250, 4350, 4200, 4700, 2015, etc.) from any program. At this time, we have tracked this to a problem specifically with these printer models in our environment, and we are working with HP to resolve the problem.  We have been unable to identify a specific update or change which caused this to occur; at this time, it does not ... Read more»

Dear Members of the Bryn Mawr College Community, This is the fourth message from Information Services this summer detailing significant changes to our services and staffing patterns for the 2009-2010 academic year. The changes to Information Services resources and staffing detailed in this communication affect all members of the College community wishing to learn how to make the best use of library, research and technology resources for teaching and learning. In bringing together many of our existing resources and services together in one physical and one virtual space, we are hoping to improve the ease with which the community can meet its ... Read more»

As of August 2009, new software called GoPrint has been added to our public printing environments requiring that each print job be released. The reason for this change is to raise individual and community awareness about how many pages are printed, in conjunction with the College budget reduction process begun in the 08-09 academic year. At this time, there remains no charge for printing in public labs. Frequently Asked Questions: Q: Does this affect the printer in my office or other academic/administrative location? A:  No.  At this time, this system is in use only in IS Public locations.  This means Canaday, Carpenter, Collier, Guild, ... Read more»

As of August 10, 2009 Dalton 20 and the Dalton laptop cart are no longer booked via the College Communications Center (a.k.a. Webmail or Zimbra) and will be booked via EMS in keeping with other classrooms and resources. Getting Started with the Dalton Laptops: Book the laptops and a space to use them (Dalton 20 or another Dalton Classroom). If you haven't used these machines before and need orientation, please contact Multimedia Services in advance and make an appointment to get familiar with what's needed. Multimedia will deliver the cart to your classroom before the beginning of your class or meeting period. You or ... Read more»

It has been brought to our attention that the voicemail system is not consistently setting Message Waiting Indicators to "On" -- for some folks, this is the "voicemail" light on your phone, for others, it is a tone you hear when you pick up the phone. Please check your voicemail frequently as you may have unheard messages, though you may have not been notified.  Also, be aware that the notification may work sometimes and not others. We are looking into this, and will be discussing the issue with our service vendor.  However, the voicemail system is one of the oldest systems on ... Read more»

We've upgraded Wordpress to a new & improved version on Bryn Mawr Blogs! Users will notice a change in the Dashboard design when logging in.  The most noticeable difference from the old version is the navigation; it has moved from the top of the page to the left.  Otherwise, most of the sections and sub-areas of the Dashboard remain the same, except that the old "Design" tab is now titled "Appearance." In addition to the new, cleaner look of the Dashboard, the upgrade brings some exciting new features that you can now use on your blog: Sticky posts - With this new ... Read more»

On Sunday afternoon, Bryn Mawr lost all Internet connectivity and partial Tri-Co connectivity, from about 12:30PM.  As of 7:40pm, the connection is working, and all services are reachable. The failure was not on our campus, and was caused by a multi-location power failure in carrier facilities due to flooding. No email was lost as a result of this outage, although it may take a few hours for our servers to work through the inbound and outbound email backlog. Please direct any questions through the Help Desk (help@brynmawr.edu, x7440)

Dear Members of the Bryn Mawr College Community, This is the third message from Information Services this summer detailing significant changes to our services and staffing patterns for the 2009-2010 academic year. This message details changes to Information Services resources and staffing affecting: Anyone who uses the Help Desk Anyone who uses Computing Labs on campus Help Desk Relocating to Canaday First Floor By the end of this summer, the Help Desk will move to Canaday's first floor.  Walk-up help will be available at the marble desk immediately to the right when you enter the building.  Telephone and email help will remain unchanged. Additions to Help Desk ... Read more»

Dear Members of the Bryn Mawr College Community, This is the second message from Information Services this summer detailing significant changes to our services and staffing patterns for the 2009-2010 academic year. This message details changes to policy and procedures affecting: Faculty placing materials on reserve Students checking out reserve materials Students with carrels in Canaday Anyone who borrows library materials Book and Video Reserves in Canaday Faculty: Effective immediately, Canaday Library will accept requests for reserve materials via an online form only.  The forms can be found here: Request Book reserves in Canaday: https://brynmawr.wufoo.com/forms/book-reserve-request/ Request Video reserves in Canaday: https://brynmawr.wufoo.com/forms/video-reserve-request/ All Canaday ... Read more»