FAQ - Searching within a particular folder

To limit your search results to the contents of a particular folder, put your search word or words in the search field, then type in:foldername.  For example, if I wanted to find all messages in my inbox containing the word project, then what I would type in the search field is:
project in:inbox
This can be combined [...]

FAQ - Viewing unread or flagged messages

To view only your unread messages type in “is: unread” without the quotes in the search box at the top of the mail page. This will find all of your messages marked as unread.
To view your unread messages from a specific folder type “is: unread in: foldername” without the quotes, and substitute in the [...]

FAQ-I dont like seeing an open message at the bottom of my inbox, how do i stop this?

The open box you see is called the “reading pane”
To remove it is quite simple:
-go to your mail tab, as if you were viewing your inbox
-Directly above your messages on the same ribbon as your “get mail” option there will be an option labeled “view” click the arrow and you will see that “reading pane” [...]

I used to use “Resend” or “Edit as New” all the time! How do I do this?

If you select a message in your message list, you can then right-click on it and choose “Edit”.  It will automtically set the sender as you, but will not add any forwarding headers, etc.
This is also considered the best way in the new Webmail to create “Templates” (you may have previously used Stationary to do [...]

I’m off campus and/or on a slower computer and the new Webmail isn’t loading completely. What do I do?

On the login screen, there is a dropdown entitled “Which version would you like to use?” It usually says “default”. If you are having trouble, choose “Standard” from this dropdown. What you will get is a slightly simplified version of the interface which will perform better on older computers or slower connections.
Also, [...]

FAQ - Tags - I am looking at a list of tagged items, but cannot get back to the complete list

The way to get back to the whole list of items is to click the “refresh” button on the Zimbra toolbar.

FAQ - Eudora - I had my password saved in Eudora and now I can’t access the new server.

In order to fix this, you will need to get rid of your old saved password.  If the following does not work, please call the Help Desk at x7440, a technician may need to see you.
To change your stored password in Eudora (most versions) on a Windows PC:

Launch the Eudora application
Select the Tools menu and [...]

FAQ - I only see 25 messages in my Inbox. Where is my mail?

By default, Zimbra will show you only 25 messages at a time.  In the upper right-hand corner, you will see a n indicator of total number of messages (i.e. 1-25 of 500).  The arrows here will allow you to navigate to see more messages, or you can use the search bar at the top to [...]

Monday Morning Reminder: email and Virtual will be using the new College password

– our new integrated Communication Center is be available at http://webmail.brynmawr.edu
– Meeting Maker will be unavailable and calendaring will be done in the Communication Center
– you will need to reset your password for use in webmail or any mail client — this new “College password” will be used for Virtual Bryn Mawr and a few [...]

FAQ - How do I make an icon on my desktop for the new Communication Center?

For Windows:

Right-click on your desktop.
Move your mouse over “New” until additional options appear and choose “Shortcut”.
When asked for a location, type “http://webmail.brynmawr.edu” (without the quotes) and click Next.
Type a name for the shortcut — we suggest “Communication Center”.
Click Finish.
Look for this icon on your desktop and double-click to access the Communication Center.

For the Mac:

Open Firefox [...]

FAQ - What will happen to email sent to me June 6-9?

Good news!  You will not miss messages because of this outage.
All mail sent to Bryn Mawr during this weekend will be held for us by our anti-spam provider until our servers are back up and running, at which time, all mail will be sent directly to our new email server.

Discussion of New Email/Calendar

Post a comment or question here, and share your views with IS folks and other community members.
Please note:  if you need to report a problem, please contact the Help Desk(x7440, help@brynmawr.edu)  — this forum is a great place to share your views, but you will receive much more effective and immediate assistance with specific problems [...]

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