Bryn Mawr College

Our Zimbra update was completed successfully at 9pm this evening.

Recently, many community members have been receiving spam and/or phishing type emails that appear to be sent from the Information Services staff. These emails may state that your email account is over quota or is slated for removal. The emails are requesting that you reply with your name, password, and some other personal information. Bryn Mawr College will NEVER, EVER ask for this type of information over email. What happens when your account is comprimised? When an account is compromised by a phishing email (see our previous post about phishing here), the phisher attempts to send hundreds to ... Read more»

As many of you have noticed, Blackboard has been a bit unstable this week. We lost access on Tuesday afternoon, overnight Wednesday night, and part of Thursday morning. IS sent out an email warning regarding possible future outages. Here are the details we've received from the hardware and system administrators at Swarthmore: The Blackboard database had been stored on a SAN (storage array network) at Swarthmore that became unstable due to hardware failures. These hardware failures also caused an email outage at Swarthmore. This morning (Thursday 3/5) the database was migrated to a different SAN, and should now be ... Read more»

Do you have questions about next week's email change?  Are you wondering if you are affected?  Do you want more information? We will be sending out emails today to people who have been identified as being affected based on recent logins.  Whether you received an email, or you have not but believe you may still be affected, you can find out more at http://www.brynmawr.edu/computing/docs/emailChange/emailConnections.shtml

Some folks have noticed that when reading a message in the preview pane (the area which displays the message below the message list), it is no longer immediately marked as read. In the new version of the Communication Center software, there is a new preference which allows you to delay the message being marked "Read" for a few seconds.  This preference is on by default and set to 5 seconds.  This is so that if you are navigating quickly from message to message without reading, the messages are not marked read by accident. You can modify this setting by going to your ... Read more»

As you may have discovered, the new Communication Center allows others to share email folders with you.  Some offices are using this method to administrate departmental email accounts as well. However, some folks have reported that when searching from the search bar aat the top, the shared folders are not included. Click on the ‘Email’ button right next to the search bar to reveal a drop down menu. Choose  ‘Include shared items’ (found at the bottom of the dropdown).  This setting will be saved from session to session and will search all folders including those which are shared.

As you may have been hearing around campus and/or seeing in your own email, we have been receiving a number of emails claiming to be from Computing which ask for your username and password.  Some of them also ask for other personal information.  These are known as Phishing scams. What is Phishing? Phishing is a type of identity scam, typically in email, which attempts to collect some type of personal information in order to gain access to your accounts, financials, personal data, or other pieces of your identity.  The word is a play on "fishing" because the spammers are fishing for ... Read more»

Hi all. As a result of the transitions, some on campus are encountering Microsoft Office 2007 for the first time. Here's a link to our page of helpful Office 2007 transition help. We'll be putting together one for Office 2008 too very shortly. http://www.brynmawr.edu/computing/docs/office2007.shtml Mark

Welcome back!  We hope the new email system is meeting your needs. We have just implemented the following new service to access files from off campus: A  VPN (Virtual Private Network) for the use of the community when off campus which provides secure access to files stored on our system.  This service is a replacement for Novell’s "NetStorage," and is now available to students and to those who have had their computers (and most importantly the associated networked files) transitioned to the new desktop environment. See for more information: http://www.brynmawr.edu/is/isir/documents/OffCampusAccess_000.pdf (For staff and faculty who have not yet ... Read more»

Many people want put a meeting on both a departmental calendar and their own calendar. The easiest way to do this is to "write" on the departmental calendar, by choosing the name of the department calendar under the Calendar pull down menu on the the New Appointment page, and then just invite yourself.

To limit your search results to the contents of a particular folder, put your search word or words in the search field, then type in:foldername.  For example, if I wanted to find all messages in my inbox containing the word project, then what I would type in the search field is: project in:inbox This can be combined with our tip about fining unread or tagged messages.  For example, to find all unread messages in inbox, you would type: is: unread in:inbox

To view only your unread messages type in "is: unread" without the quotes in the search box at the top of the mail page. This will find all of your messages marked as unread. To view your unread messages from a specific folder type "is: unread in: foldername" without the quotes, and substitute in the name of your folder in for the folder name. The same process works for viewing flagged emails, just replace "unread" with "flagged". More info on searching can be found here: http://wiki.zimbra.com/index.php?title=Search_Tips