Bryn Mawr College

Dear Members of the Bryn Mawr College Community, This is the fourth message from Information Services this summer detailing significant changes to our services and staffing patterns for the 2009-2010 academic year. The changes to Information Services resources and staffing detailed in this communication affect all members of the College community wishing to learn how to make the best use of library, research and technology resources for teaching and learning. In bringing together many of our existing resources and services together in one physical and one virtual space, we are hoping to improve the ease with which the community can meet its ... Read more»

The Tri-College Libraries are working on an improvement to library services - we're designing a version of the library site, http://tripod.brynmawr.edu/ , that can be used from an iPhone, BlackBerry, or other web-enabled PDA or hand-held device. We're asking for feedback about what features to include in Tripod Mobile from our user community. Please take five minutes to complete this *brief*, 8-question survey telling us what you'd like to see in Tripod Mobile: Don't have a mobile device? No problem! We'd still love to hear your thoughts. Curious about the Tripod Mobile Working Group? Visit our virtual ... Read more»

Dear Members of the Bryn Mawr College Community, This is the third message from Information Services this summer detailing significant changes to our services and staffing patterns for the 2009-2010 academic year. This message details changes to Information Services resources and staffing affecting: Anyone who uses the Help Desk Anyone who uses Computing Labs on campus Help Desk Relocating to Canaday First Floor By the end of this summer, the Help Desk will move to Canaday's first floor.  Walk-up help will be available at the marble desk immediately to the right when you enter the building.  Telephone and email help will remain unchanged. Additions to Help Desk ... Read more»

Dear Members of the Bryn Mawr College Community, This is the second message from Information Services this summer detailing significant changes to our services and staffing patterns for the 2009-2010 academic year. This message details changes to policy and procedures affecting: Faculty placing materials on reserve Students checking out reserve materials Students with carrels in Canaday Anyone who borrows library materials Book and Video Reserves in Canaday Faculty: Effective immediately, Canaday Library will accept requests for reserve materials via an online form only.  The forms can be found here: Request Book reserves in Canaday: https://brynmawr.wufoo.com/forms/book-reserve-request/ Request Video reserves in Canaday: https://brynmawr.wufoo.com/forms/video-reserve-request/ All Canaday ... Read more»

Dear Members of the Bryn Mawr College Community, Information Services will be making significant changes to our services and staffing patterns for the 2009-2010 academic year. Some of these changes will affect you more directly than others. Many of these changes respond to two primary factors: 1) recommendations that you have given us in surveys for an easier-to-navigate organization with more unmediated services and, 2) the need to provide service in a more resource-constrained environment. Over the course of the summer you will receive a series of emails detailing: Library Circulation & Reserves Submitting reserve requests online Open reserve shelves Self check-out The Help Desk & Guild Computer ... Read more»

Our Zimbra update was completed successfully at 9pm this evening.

From: Janet Scannell Shortly, Information Services will begin managing the updates that all college-owned computers receive to their Windows XP or Macintosh operating systems. Updates will be tested in advance and then distributed overnight. This process will be piloted in April and May and will begin campus-wide starting in June. Below is a summary of points of interest. If you want more detail about this change please visit: http://www.brynmawr.edu/computing/WorkstationMaintenance.shtml For Desktop Users: This will affect both Mac and Windows computers. Patching your computer software will require a reboot. If a machine is on the network it will be ... Read more»

Do you have questions about next week's email change?  Are you wondering if you are affected?  Do you want more information? We will be sending out emails today to people who have been identified as being affected based on recent logins.  Whether you received an email, or you have not but believe you may still be affected, you can find out more at http://www.brynmawr.edu/computing/docs/emailChange/emailConnections.shtml

Please note: The test listed below has been suspended based on good response from the community and further analysis of our systems, allowing us to more accurately pinpoint affected individuals. The date of the change has been modified to allow us to successfully reach the affected individuals and prepare them; a new date will be announced later this week. --AP 2/17 On February 18, 2009 at 5pm, the POP protocol will be deactivated on the College email server. Additionally, we will be adding security for those using the IMAP protocol. This will necessitate changes for ... Read more»

As you may have been hearing around campus and/or seeing in your own email, we have been receiving a number of emails claiming to be from Computing which ask for your username and password.  Some of them also ask for other personal information.  These are known as Phishing scams. What is Phishing? Phishing is a type of identity scam, typically in email, which attempts to collect some type of personal information in order to gain access to your accounts, financials, personal data, or other pieces of your identity.  The word is a play on "fishing" because the spammers are fishing for ... Read more»

About the Program: Every year Information Services upgrades some of the College-owned computers being used across the campus. Of these computers, those that are four years old are typically reassigned to less intensive uses (e.g. for student workers), or they are scavenged for parts. Whatever computers remained were previously donated to charity; those machines have been made available to Bryn Mawr staff and faculty through a two-year pilot program (we are in the second year).  Priority is given to community members who do not currently own a ... Read more»

Welcome back!  We hope the new email system is meeting your needs. We have just implemented the following new service to access files from off campus: A  VPN (Virtual Private Network) for the use of the community when off campus which provides secure access to files stored on our system.  This service is a replacement for Novell’s "NetStorage," and is now available to students and to those who have had their computers (and most importantly the associated networked files) transitioned to the new desktop environment. See for more information: http://www.brynmawr.edu/is/isir/documents/OffCampusAccess_000.pdf (For staff and faculty who have not yet ... Read more»