News, Updates, and Information on Computing, Library, and other IS Resources and Services
Posted
August 26, 2009
We've recently been asked by several students and faculty members how HC and SC students can login to Bryn Mawr labs and public computers.
Any Haverford or Swarthmore student who is registered for a Bryn Mawr class can stop by the Help Desk and obtain a username and password which allows him or her to log into public and lab computers, print, access library resources, and store files.
Haverford and Swarthmore students can only obtain these logins in person as sufficient data is not provided by HC and SC to verify identities over the phone.
These accounts are automatically generated on ...
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Posted
August 25, 2009
The spam filter for outgoing email, implemented on the 21st, will be enabled permanently tomorrow at 7am. Please see the following link for more information:
* Scheduled Email Maintenance: Friday 5:30pm - 7:30pm*
Posted
August 25, 2009
Apple is hard at work for its new release of Snow Leopard (aka Mac OS 10.6), and Information Services looks forward to testing the new platform out. Until we can thoroughly test this new release, we will not be deploying this to any machine on campus. At this time we cannot provide support for support this new version or its features, nor can we make any statements or recommendations about it. Please check back in a few weeks to hear more. If upgrading quickly is of interest to you, please contact the Help Desk (x7440, help@brynmawr.edu) ...
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Posted
August 24, 2009
The Tri-College Libraries are working on an improvement to library services - we're designing a version of the library site,
http://tripod.brynmawr.edu/ , that can be used from an iPhone, BlackBerry, or other web-enabled PDA or hand-held device.
We're asking for feedback about what features to include in Tripod Mobile from our user community. Please take five minutes to complete this
*brief*, 8-question survey telling us what you'd like to see in Tripod Mobile:
Don't have a mobile device? No problem! We'd still love to hear your thoughts.
Curious about the Tripod Mobile Working Group? Visit our virtual ...
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Posted
August 22, 2009
As of August 2009, new software called GoPrint has been added to our public printing environments requiring that each print job be released. The reason for this change is to raise individual and community awareness about how many pages are printed, in conjunction with the College budget reduction process begun in the 08-09 academic year.
At this time, there remains no charge for printing in public labs.
Frequently Asked Questions:
Q: Does this affect the printer in my office or other academic/administrative location?
A: No. At this time, this system is in use only in IS Public locations. This means Canaday, Carpenter, Collier, Guild, ...
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Posted
August 22, 2009
As of August 10, 2009 Dalton 20 and the Dalton laptop cart are no longer booked via the College Communications Center (a.k.a. Webmail or Zimbra) and will be booked via EMS in keeping with other classrooms and resources.
Getting Started with the Dalton Laptops:
Book the laptops and a space to use them (Dalton 20 or another Dalton Classroom).
If you haven't used these machines before and need orientation, please contact Multimedia Services in advance and make an appointment to get familiar with what's needed.
Multimedia will deliver the cart to your classroom before the beginning of your class or meeting period.
You or ...
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Posted
August 21, 2009
It has been brought to our attention that the voicemail system is not consistently setting Message Waiting Indicators to "On" -- for some folks, this is the "voicemail" light on your phone, for others, it is a tone you hear when you pick up the phone.
Please check your voicemail frequently as you may have unheard messages, though you may have not been notified. Also, be aware that the notification may work sometimes and not others.
We are looking into this, and will be discussing the issue with our service vendor. However, the voicemail system is one of the oldest systems on ...
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Posted
August 19, 2009
We've upgraded Wordpress to a new & improved version on
Bryn Mawr Blogs!
Users will notice a change in the Dashboard design when logging in. The most noticeable difference from the old version is the navigation; it has moved from the top of the page to the left. Otherwise, most of the sections and sub-areas of the Dashboard remain the same, except that the old "Design" tab is now titled "Appearance."
In addition to the new, cleaner look of the Dashboard, the upgrade brings some exciting new features that you can now use on your blog:
Sticky posts - With this new ...
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Posted
August 18, 2009
SUBJECT: Scheduled Email Maintenance
DATE: 08/21/2009
TIME: 5:30pm - 7:30pm
BUILDINGS AFFECTED: Entire Community
SERVICES AFFECTED: Email
DESCRIPTION: We will be rerouting our outgoing email through spam filtering.
WHY?
We have been filtering incoming mail for over two years and have seen a great reduction in spam received. This new change will be to protect ourselves from Bryn Mawr email accounts that have been "hijacked". Due to phishing (maliciously deceptive emails that request user credentials), several instances of bulk spam being sent from Bryn Mawr have occurred. This has resulting in prominent internet service providers like Microsoft, Yahoo, and Comcast intermittently blocking ...
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Posted
August 2, 2009
On Sunday afternoon, Bryn Mawr lost all Internet connectivity and partial Tri-Co connectivity, from about 12:30PM. As of 7:40pm, the connection is working, and all services are reachable.
The failure was not on our campus, and was caused by a multi-location power failure in carrier facilities due to flooding.
No email was lost as a result of this outage, although it may take a few hours for our servers to work through the inbound and outbound email backlog.
Please direct any questions through the Help Desk (help@brynmawr.edu, x7440)
Posted
July 23, 2009
Dear Members of the Bryn Mawr College Community,
This is the third message from Information Services this summer detailing significant changes to our services and staffing patterns for the 2009-2010 academic year.
This message details changes to Information Services resources and staffing affecting:
Anyone who uses the Help Desk
Anyone who uses Computing Labs on campus
Help Desk Relocating to Canaday First Floor
By the end of this summer, the Help Desk will move to Canaday's first floor. Walk-up help will be available at the marble desk immediately to the right when you enter the building. Telephone and email help will remain unchanged.
Additions to Help Desk ...
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Posted
July 23, 2009
Dear Members of the Bryn Mawr College Community,
This is the second message from Information Services this summer detailing significant changes to our services and staffing patterns for the 2009-2010 academic year.
This message details changes to policy and procedures affecting:
Faculty placing materials on reserve
Students checking out reserve materials
Students with carrels in Canaday
Anyone who borrows library materials
Book and Video Reserves in Canaday
Faculty: Effective immediately, Canaday Library will accept requests for reserve materials via an online form only. The forms can be found here:
Request Book reserves in Canaday:
https://brynmawr.wufoo.com/forms/book-reserve-request/
Request Video reserves in Canaday:
https://brynmawr.wufoo.com/forms/video-reserve-request/
All Canaday ...
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