News, Updates, and Information on Computing, Library, and other IS Resources and Services
Posted
August 2, 2009
On Sunday afternoon, Bryn Mawr lost all Internet connectivity and partial Tri-Co connectivity, from about 12:30PM. As of 7:40pm, the connection is working, and all services are reachable.
The failure was not on our campus, and was caused by a multi-location power failure in carrier facilities due to flooding.
No email was lost as a result of this outage, although it may take a few hours for our servers to work through the inbound and outbound email backlog.
Please direct any questions through the Help Desk (help@brynmawr.edu, x7440)
Posted
July 23, 2009
Dear Members of the Bryn Mawr College Community,
This is the third message from Information Services this summer detailing significant changes to our services and staffing patterns for the 2009-2010 academic year.
This message details changes to Information Services resources and staffing affecting:
Anyone who uses the Help Desk
Anyone who uses Computing Labs on campus
Help Desk Relocating to Canaday First Floor
By the end of this summer, the Help Desk will move to Canaday's first floor. Walk-up help will be available at the marble desk immediately to the right when you enter the building. Telephone and email help will remain unchanged.
Additions to Help Desk ...
Read more»
Posted
July 23, 2009
Dear Members of the Bryn Mawr College Community,
This is the second message from Information Services this summer detailing significant changes to our services and staffing patterns for the 2009-2010 academic year.
This message details changes to policy and procedures affecting:
Faculty placing materials on reserve
Students checking out reserve materials
Students with carrels in Canaday
Anyone who borrows library materials
Book and Video Reserves in Canaday
Faculty: Effective immediately, Canaday Library will accept requests for reserve materials via an online form only. The forms can be found here:
Request Book reserves in Canaday:
https://brynmawr.wufoo.com/forms/book-reserve-request/
Request Video reserves in Canaday:
https://brynmawr.wufoo.com/forms/video-reserve-request/
All Canaday ...
Read more»
Posted
July 15, 2009
Dear Members of the Bryn Mawr College Community,
Information Services will be making significant changes to our services and staffing patterns for the 2009-2010 academic year. Some of these changes will affect you more directly than others.
Many of these changes respond to two primary factors: 1) recommendations that you have given us in surveys for an easier-to-navigate organization with more unmediated services and, 2) the need to provide service in a more resource-constrained environment.
Over the course of the summer you will receive a series of emails detailing:
Library Circulation & Reserves
Submitting reserve requests online
Open reserve shelves
Self check-out
The Help Desk & Guild Computer ...
Read more»
Posted
June 18, 2009
Recently, there have been many new releases of Internet browsers: Microsoft released Internet Explorer 8, Apple has released Safari 4, and we expect that Mozilla will soon release Firefox 3.5. While these new programs may provide new feature sets as well as faster browsing experiences, they have not yet been fully tested by the Information Services department. We are hard at work at trying out these latest products and seeing how they interact with our present Bryn Mawr College services.
Please note that since many of the Bryn Mawr College services are accessed via the Web (Virtual Bryn Mawr, ...
Read more»
Posted
June 13, 2009
The recent upgrade made it easier to add events to someone else's calendar within your account (sometimes called a "proxy" calendar).
In the earlier version the software always put your default calendar as the calendar where the event should be displayed and you needed to choose the desired calendar from the drop-down (see graphic)
.
This was true even if your default calendar was "unchecked" and not visible.
With the upgrade on June 5th, this can behave differently. If you unselect all calendars by right-clicking on "v Calendar" ...
Read more»
Posted
June 10, 2009
Bryn Mawr Blogs and Forums will be unavailable on Friday evening beginning at 6:00 PM for a scheduled migration to a new server. This includes all "blogs.brynmawr.edu" and "forums.brynmawr.edu" pages. This migration has been tested, and based on the results of that test, we expect the outage to last less than 30 minutes.
If you have any questions or concerns about this outage, please direct them to the Help Desk (x7440 or help@brynmawr.edu).
Thanks,
Andrew Lacey
Web Applications and Systems Administrator
alacey@brynmawr.edu
610-526-5630
Posted
June 8, 2009
On Friday evening, the Bryn Mawr Communication Center (a.k.a Webmail or Zimbra) underwent its second upgrade since it was installed last June.
If you are reading this email in the Communication Center, you have probably noticed that it doesn’t look very different. This upgrade did not change the “look and feel” very much; the purpose of this upgrade was to offer some improvements, and correct a few “bugs” that people had reported.
Many of this upgrade’s benefits will be invisible to you because they affect the administration tools and server directly; a brief summary of the changes you will see is available ...
Read more»
Posted
June 5, 2009
Our Zimbra update was completed successfully at 9pm this evening.
Posted
May 25, 2009
From: Janet Scannell
Shortly, Information Services will begin managing the updates that all college-owned computers receive to their Windows XP or Macintosh operating systems. Updates will be tested in advance and then distributed overnight. This process will be piloted in April and May and will begin campus-wide starting in June.
Below is a summary of points of interest. If you want more detail about this change please visit:
http://www.brynmawr.edu/computing/WorkstationMaintenance.shtml
For Desktop Users:
This will affect both Mac and Windows computers.
Patching your computer software will require a reboot. If a machine is on the network it will be ...
Read more»
Posted
April 14, 2009
Blackboard will be unavailable for approximately an hour, beginning at 7:00 AM this Thursday morning. Our colleagues at Swarthmore need to physically relocate one of the database servers which Blackboard uses. We expect this outage to be uneventful, and to be over by 8:00 am.
